53 Mill Street, Westfield, MA 01085 • 413.562.3627
Dates: Starts on April 14th, 2021 and occurs every week on Wednesdays until April 28th, 2021.

9:30 AM TO 11:30 AM

Help! Understanding & transforming conflicts with the people I love (& some that I don’t)

Conversations impact all aspects of our personal and professional lives. Sometimes conversations flow smoothly and easily; other times they are tough and even distressing. This workshop walks though the mechanics of working through hard conversations, explores the spirit of healthy dialogue, and empowers us to be at our best when tough conversations need to happen – all, while grounding our souls in a deep awareness of God’s presence.

Transforming Polarized Thinking

When our conversations become polarized it can feel like we hit a wall: We find it difficult to move beyond the barriers polarization erects. This session explores the nature of polarization and considers strategies for transforming polarized thinking, inviting a spirit of humility (we may be polarized too), wise discernment (knowing the continuum of polarization influences how we respond) and the capacity to shiftfrom either-or to both-and thinking (a shift that lies at the root of spiritual transformation).

Why is it so hard to disagree with one another well?

The shift from healthy disagreement into the landscape of conflict is rooted both in our foundational human needs and in our selfhood that encases these needs. Understanding our selfhood – and that of those with whom we are disagreeing – centers us in God’s great love for us, opening the possibility of transformed disagreements; freeing us from being needlessly hooked by that which is not ours to carry; and empowering us to be discerning about how to respond when tricky disagreements arise.

Cost - $90.00 for all three sessions

Leader:  Dr. Betty Pries


With over 27 years of experience coaching, mediating, training, facilitating and consulting, Betty is highly regarded as a Conflict, Change, and Leadership Specialist. Betty specializes in working with complex challenges, supporting leaders and their organizations to be at their best. Betty’s capacity to care deeply, listen well, and provide wise and thoughtful support allows her to help her clients engage in tough, meaningful, and important conversations, set directions, and achieve positive organizational change.

Betty brings a wealth of experience to her work, having worked with a wide range of organizations, both nationally and internationally. Betty has extensive education, training, and experience in coaching, mediation, negotiation, consensus building, consultation, facilitation, and organizational health. As Co-Founder and CEO at Credence, Betty’s great joy has been the opportunity to mentor and support the growth of the Credence team. Betty is a Chartered Mediator with the ADR Institute of Canada and a member of the ADR Institute of Ontario. Betty is a regular instructor at the University of Waterloo. In 2019, Betty completed a PhD at the Free University Amsterdam (VU) on the topic of conflict transformation.

Please Indicate:

Is this your first program at Genesis?

How did you hear about this program?

*Type Of Registration Desired:


Medically oriented dietary or mobility needs?


*Semi-private room requests, please call 413-562-3627

Include a donation:

The time is always right to do what is right.
- Martin Luther King